Returns Policy

1. Return Eligibility
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We accept returns of unused, unopened, and undamaged items within 14 days of receipt. Items must be in their original packaging and accompanied by a copy of the original invoice or order confirmation.
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The following items are not eligible for return:
- Personalized or custom-made items
- Clearance or sale items
- Gift cards
- Perishable products or supplements
- Downloadable products

2. Return Process
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To initiate a return, please contact us at [email address] or [phone number] with your order number and a brief description of the reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your items.
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Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

3. Refunds
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Once we receive and inspect your returned items, we will notify you via email whether your return has been approved or rejected. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.

4. Exchanges
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If you wish to exchange an item for a different size, color, or product, please initiate a return following the process outlined above and place a new order for the desired item.

5. Late or Missing Refunds
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If you have not received a refund after 30 business days, please check with your bank or credit card company, as it may take additional time for your refund to be officially posted. If you have done this and still have not received your refund, please contact us.

6. Contact Us
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If you have any questions or concerns about this returns policy or your personal information, please contact us at:
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Iron Sight Gym
1215 Wyckoff Road
Wall Township, New Jersey, 07756
ironsightgymnj@gmail.com
+1 732-256-4193‍